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Case Study – Quality Mark Endorsement for North West Regional College

Quality Mark endorses college, recognising the calibre and commitment to delivering the highest quality training for health and social care

North West Regional College (NWRC) in Northern Ireland was one of the first organisations to attain the Skills for Health Quality Mark.

The college offers further and higher education to approximately 22,000 students: its School of Health and Social Care trains about 3,000 students each year.

The college wanted to gain the Skills for Health Quality Mark for its Level 2 and 3 programmes – Apprenticeship in Health and Social Care and Diploma in Health and Social Care. Both programmes have a focus on work-based learning and the college maintains close relationships with local employers to understand their needs and deliver the training that their businesses require from their workforce.

The Skills for Health Quality Mark provides a framework that defines and endorses high standards of learning and training, enabling healthcare employers to benefit from a world-class workforce.

The requirements for gaining the Skills for Health Quality Mark are rigorous and thorough. The assessment process focuses on current best practice and includes on-site visits, interviews with trainers, students and employers, teaching observations and evaluation of documentary evidence.


“The Quality Mark awarded to NWRC for these programmes illustrates just how good this College is in working in partnership with industry, and in delivering courses that make sense to the employers.”

Suzi Gray, National Portfolio Adviser at City & Guilds

Skills for Health’s assessors worked closely with the Health and Social Care team, supporting them through the assessment process and aiming to make the experience as positive as possible for the college.

The college worked with local employers to help them understand what the Quality Mark was and to ensure that they matched their training to employers’ needs.

The outcomes

  • The college achieved the Skills for Health Quality Mark for both programmes, in recognition of the high quality of training and education they provide and their efforts in working to provide training that is matched to employer needs
  • Quality Mark benefits the health sector by providing a better more highly skilled workforce which is valued by employers
  • As the Sector Skills Council for Health we help health sector employers across the UK optimise the potential of their workforce. Our proven solutions address not just improved productivity but also the quality of health and healthcare
  • It also recognises the Quality Mark as a positive step forward for education and training in the health sector, by helping to professionalise the role of Carers and Health Care Support Workers and ultimately to improve the quality of care for patients
  • Local employers have been very supportive of the College attaining the Quality Mark; they understand how it underpins high-quality care and best practice
  • The North West Regional College has now applied to have Quality Mark accreditation extended to all its health sector education and training

“This accolade recognises the calibre of our team and their commitment to delivering the highest quality training, in collaboration with employers. Our highly qualified lecturers bring their extensive range of Nursing and Social Work experience to meet the training needs of the industry. This accolade recognises the learning excellence, the ethos of our team and our commitment to deliver the highest quality training, through innovative engagement with private, statutory, voluntary and community-based Health and Social Care Organisations.”

Helena McVeigh, Curriculum Manager for Work Based Learning,
North West Regional College’s School of Health & Social Care

As the Sector Skills Council for Health we help health sector employers across the UK optimise the potential of their workforce. Our proven solutions address not just improved productivity but also the quality of health and healthcare.