Privacy Policy

Effective from 25th May 2018

Who we are:

We are the Workforce Development Trust Ltd (WD Trust), a registered UK charity. The Workforce Development Trust incorporates: Skills for Health, Skills Platform, Skills for Justice, SFJ Awards and People 1st International.

WD Trust is also licensed as the Sector Skills Council for Health by the UK Commission for Employment and Skills.

Contact Details

Data Protection Manager, Workforce Development Trust, Vertigo, Cheese Lane, Bristol BS2 0JJ. Telephone: 0117 922 1155.

contactus@wdtrust.org.uk

Data we collect

We collect information about you for a number of reasons, depending on the service you are accessing. The information we collect is used to enable us to offer you the best possible service, to respond to requests from you, or to process orders.

From our websites and online services, we may collect the following information:

Name
Email address
Company
Phone Number
IP address (including geographic location)
Job title

How we use your data

We may use the information that we collect about you to:

Respond to enquiries and service requests
Send newsletters, webinar invites, and details of services that we believe will be of interest.
Improve our website services.
Understand visitor behaviour.
Work with social media providers (twitter/Facebook) to interact with you on social media.
Send you communications about a service.
Help you interact with us.
To improve the relevance of ads on Google and other websites, this is known as remarketing and can be opted out of through googles ads settings https://adssettings.google.com/. Cookies are also used for ads personalisation. Please also see our Cookie policy.

Your Consent

By submitting information to The Workforce Development Trust, you consent to the collection and use of this information by The Workforce Development Trust, its subsidiaries and service providers. If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

How we share your information

To deliver our services we may share your data within the WD Trust group of companies, and with third party service providers (including Google) that assist us in carrying out business activities. We only share data where required and only for the specific purposes listed above. Where we act as a reseller, we will share your data with the service provider in order for them to deliver the service. We never sell your data to third parties.

International transfer of data

We endeavour to store personal information within the EU wherever possible, but in some cases information may be transferred internationally where there is a technological requirement or third party service provider. In these cases, we will ensure that third party providers meet the requirements of the Data Protection Act and GDPR.

Manage or delete Personal Information

If you would like to be removed from our database or check the information we store about you, please contact us using the details above.

Cookies and Similar Technologies

We use cookies (simple text files) on your device and similar technologies to assist in gathering information about site behaviour and to assist in the provision of our services to you. Our cookies and those provided by third parties may store preferences, assist in signing you into a service, monitor website or service performance, store shopping basket details or provide advertising.

If you wish to restrict or block cookies and similar technologies, you can do so via your browser’s settings. Please refer to the help function of your browser for details on how to do this.

More information about our use of cookies can be found here https://www.skillsforhealth.org.uk/cookies/

Please be aware that restricting cookies may impact on the functionality of our website and online services.

Analytics

We use third party software for analytics, information is collected and transmitted to the analytics provider. We may then use this information to compile statistical reports and evaluate how our websites, products and services are used. In some cases, this information may be used to provide a personalised experience for you.

We use Google Analytics. Google Analytics uses cookies to define user sessions, and to provide several reporting features. These cookies are set or updated only to collect the data required for such reports. Google sets 6 cookies with expiry dates ranging from 30 mins to 2 years, these cookies are mainly use to differential visitor types (first time or repeat). They also allow us to analyse our website performance to improve user experience. You can find out more about how Google use cookies at http://www.google.co.uk/policies/privacy/. Cookies may be used to help us target advertising on platform providers such as Google.

You can opt out here http://tools.google.com/dlpage/gaoptout.

Social Media

Some of our websites use social media functions. These features are provided by third parties and your interactions with them are governed by the privacy policy of the providers. These providers may include Facebook, Twitter, and LinkedIn.

Security

We are committed to keeping your personal data safe and secure from unauthorised access to or unauthorised alterations, disclosure or destruction of information that we hold.

Our security measures include:

encryption of our services and data.
regularly reviewing our information collection, storage and processing practices, including physical security measures.
restricting access to personal information to only employees, contractors and agents who need to know that information in order to process it for us and who are subject to contractual confidentiality and processing obligations.
internal policies setting out our data security approach and training for employees.